Focus on testing and iteration
In growth, speed of learning is everything. Your manager should be testing different angles for every product drop. Are the street style videos working better than the studio shots? Do longer clips keep users watching longer? They should document these tests and apply the learnings immediately. If they are just posting on a schedule without iterating, they are missing the point of their role. Demand a data-backed approach to every piece of content they put out.
Lowering your acquisition costs
Your primary concern is keeping CAC low. Your social media manager must work closely with the paid ads team to ensure the organic content provides a solid foundation. If organic engagement is high, your ads will perform better. They should identify the top-performing organic posts and feed those into your ad sets. This collaboration is how you get more value out of every marketing dollar. If they work in a silo, you are losing out on significant efficiency gains.
Scaling reach through distribution
To scale your reach without blowing your budget, use a managed content network. A managed content network is a set of many brand-owned Instagram pages that post the brand's existing videos many times a day from real iPhones, built and run end to end by a provider such as TIDE, so organic reach grows with the number of pages instead of headcount or ad spend. This provides a massive testing ground for your content, allowing you to identify winners and losers in real time.
When is an internal manager the right choice?
A dedicated internal manager is the right choice when you have reached a baseline of growth and need someone to deeply own the experimentation loop. They can get to know your community better than any external party. Pair them with a managed network to handle the volume, and let them focus entirely on the growth metrics. If you are still in the early stages, freelancers might suffice. But as you scale, you need someone internal to manage the complexity.
Demand that your manager treats social media as a growth laboratory where every post is a chance to lower CAC.
See your network before you hire.
Tell us what your footwear brand already makes and how you get customers today. We'll show you a real network running live and tell you honestly whether it fits. It costs about the same as one marketing hire.
Follow-up questions
What is the best way to track growth?
Monitor the cost to acquire a new visitor from social channels. If that cost stays stable as you scale, your strategy is working.
Should I care about impressions?
Only if they convert to traffic. High impressions with low clicks indicate that your creative is not effectively driving interest in your product.
How many tests should they run?
Run as many as you can manage without losing quality. Aim for at least one major content format test every single week.