Beyond the paycheck
Your social media manager is only as good as the content they have. You need to budget for professional photographers and videographers for your property tours. You also need software for scheduling and analytics. These are all part of the real cost. An in-house person also needs your time for strategy and oversight. That is an investment you must acknowledge when calculating the total expense.
The value of specialized luxury experience
You need someone who knows how to market to high-net-worth individuals. They need to understand tone, imagery, and the pace of the luxury market. If you hire someone cheaper without this experience, you will spend your time fixing their mistakes or re-doing their work. It is more cost-effective to pay a premium for someone who can hit the ground running with a strategy that fits your brand.
Balancing internal vs external
Sometimes, an agency is a better choice than a single hire. An agency gives you a team, not just a person. You get more skills for a similar cost. However, an in-house person is dedicated to your firm. You have to decide if you want the breadth of an agency or the focus of a single, highly-skilled employee. Both require a similar investment if you want high quality.
Managing your pipeline
A social media manager's role is to feed your pipeline. If they can't do that, the cost is too high. You need to hold them accountable for results, not just posts. They need to be a part of your broader marketing strategy, helping you to reach your goals. The cost is justified if their presence leads to better engagement, higher brand awareness, and more inquiries for your listings.
Budget for more than just a salary, and prioritize hiring someone who can strategically manage your luxury brand presence.
See your network before you hire.
Tell us what your luxury real estate agency already makes and how you get customers today. We'll show you a real network running live and tell you honestly whether it fits. It costs about the same as one marketing hire.
Follow-up questions
Should they be responsible for production?
No. They should manage the producers, not be the primary photographer. You need pro content for a luxury brand.
What tools are essential?
Scheduling, social listening, and analytics tools. Don't cheap out on the tech stack if you want to be effective.
Is the cost higher for a luxury niche?
Yes, because the quality bar is higher. You are paying for a specific set of skills that not every marketer possesses.